Returns & Exchanges

At Offduty India, we want you to love your fit; however, if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all unworn items. Simply ensure the products are in their original condition with all tags intact to qualify for a full refund or replacement.

1

Initiate Request

Visit our Returns Center and enter your order number and email address to select the items you wish to return or exchange.

2

Quality Inspection

Ensure the apparel is unwashed, unworn, and has the original price tags attached before packing it securely in the original bag.

3

Pickup Arrangement

Once your request is approved, our courier partner will arrive at your doorstep within 24-48 hours to collect the package.

4

Refund Processing

After the item reaches our warehouse and passes quality control, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing