Frequently Asked Questions

Everything you need to know about shopping with Offduty India

How long does it take for my order to be delivered?

Standard shipping usually takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.

What is your return and exchange policy?

We offer a 7-day return and exchange policy for all unworn items with original tags. You can initiate a request through our returns portal on the website.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it with our chart, as fits may vary between slim, regular, and oversized styles.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters the processing stage and cannot be changed.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in shade may occur.